Cliff C. Serrano, Owner, Information Governance and Technology Professional/Owner
I have been working in the Information Governance (IG) and Information Technology (IT) industry in some capacity for over 30 years.
I served in the United States Navy for six years as an Operations Specialist and in the New Mexico Army National Guard for three years as an Administrative Specialist. I was contracted by Los Alamos National Laboratory as an IT consultant in 2008. From 2000-2011, I provided Information Governance and Technology (IGT) consulting for several State of New Mexico government agencies including the Department of Transportation, Division of Vocational Rehabilitation, Environment Department and Commission of Public Records/State Records Center and Archives all as an Information Technologist. I was also contracted by the United States Department of the Interior/Bureau of Indian Affairs onsite at the Santa Fe Indian School (SFIS) as the Enterprise Content Manager.
I have formal training in many areas of IGT including Microsoft Windows operating systems, LAN/WAN networking technologies, several programming languages, SQL database design and development, website design and development, and graphic design. I hold industry certifications through Microsoft (MCSE - Microsoft Certified Systems Engineer), Adobe (ACE - Adobe Certified Expert), AIIM (ECM - Enterprise Content Management) Specialist, CompTIA and I am a certified RFP (Request for Proposal) Procurement Manager.
I attended Northern New Mexico College and the University of Phoenix with concentrations in Information Technology and Computer Science. I am also a graduate of Syracuse University's Institute for Veterans and Military Families at Syracuse University (IVMF) Business Administration program and The Haub School of Business at Saint Joseph’s University in Philadelphia also in Business Administration.
My company Blue Star Techs was a Sole Proprietorship that was transitioned to a Limited Liability Corporation in 2014. In recent years, I have shifted Blue Star Techs LLC's focus to a business method and philosophy called "Holistic Information Intelligence (HHI)" that I developed to assist organizations in incorporating core services that include Enterprise Content Management, Website Development, Mobile Technologies, Mapping and Geocoding, Computer Infrastructure, Graphics and Branding, Advertising and Marketing, and Training Components.
E-mail me directly at: firstname.lastname@example.org
Mary Beth Hames, Marketing Consultant
Mary Beth Hames is an expert and enthusiastic leader in Information Governance, Records Management and Marketing Consulting with over 20+ years’ experience developing, directing and managing daily operations across multiple business segments. For Blue Star Techs LLC, Mary Beth excels in aligning people and resources, integrating business solutions, developing policies and procedures, and developing marketing campaigns that align with company goals while delivering cost-effective solutions. She has ability to provide guidance and insight to senior executives and organizations through speaking engagements with regards to marketing consulting best practices and industry standards.
E-mail Mary Beth directly at: email@example.com
Corina Espinosa, Administrative Specialist
Corina is a small business entrepreneur and owner of Espinosa Weavings, a company that specializes in Traditional Southwestern Spanish style weavings. For Blue Star Techs LLC, she provides financial and secretarial administrative services, and other key support services. Corina tracks, maintains, coordinates and reports data using a variety of software systems.
E-mail Corina directly at: firstname.lastname@example.org
Andrea Espinosa, Administrative Assistant
Andrea provides office support, receptionist duties and other secretarial duties. She answers general phone lines, provides mail delivery services, copying, collating, and other tasks.
E-mail Andrea directly at: email@example.com
Besides seeing problems from a different perspective than internal staff, BST provides a fresh viewpoint without being concerned about what your workers might think about.
Having special skills and knowledge, BST passes on that knowledge on to your organization. It is very important to stay abreast of advances and developments in technology.
Let's face it, no one wants to be the person who has to make the tough decisions in. BST is impartial to handling the unpleasant and tough tasks in any work environment.